Terms and Conditions for Highblossom (Pty) Ltd

Welcome to Highblossom (Pty) Ltd ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at highblossom-pty-ltd-main-rrpi1d.free.laravel.cloud (the "Site") and the booking or purchase of our automotive glass services.

By accessing our Site or utilizing our services, you agree to be bound by these Terms. These Terms constitute a binding legal agreement between you and Highblossom (Pty) Ltd. If you do not agree with any part of these terms, you must not use our Site or services.

1. Company Information

Highblossom (Pty) Ltd is a registered proprietary limited company operating in Gaborone, Botswana.

Website: highblossom-pty-ltd-main-rrpi1d.free.laravel.cloud

Contact Email: highblossom@gmail.com

2. Compliance with Consumer Rights (Botswana Consumer Protection Act, 2018)

In accordance with the Consumer Protection Act of 2018, we recognize and respect all statutory consumer rights in Botswana. No clause within these Terms is intended to exclude, limit, or waive your lawful rights.

Plain Language: We strive to ensure all transactional information, descriptions, and contract terms are provided in clear, plain, and understandable language.

Pricing: All prices quoted on our platform for automotive services or parts are displayed clearly in Botswana Pula (BWP) and are inclusive of relevant local taxes unless stated otherwise.

3. Quality of Goods and Services

Highblossom (Pty) Ltd is dedicated to delivering high-standard automotive glass services. Under Sections 14 and 15 of the Consumer Protection Act, 2018:

You have the right to demand quality, timely performance, and professional completion of services.

All glass parts and materials supplied by us will be of good quality, safe, free of defects, and compliant with standards recognized by the Botswana Bureau of Standards (BOBS).

4. Warranties, Repairs, and Refunds

We stand by the quality of our workmanship and automotive components.

Implied Warranty of Quality: All parts supplied come with an implied statutory warranty of quality. If a part fails to satisfy safety or quality standards within six (6) months of installation (barring normal wear-and-tear, accidents, or third-party misuse), you have the right to request a repair, replacement, or full refund in accordance with local law.

Warranty on Repaired Goods: Any specific repairs performed on your vehicle components carry a statutory warranty from the date of the repair execution.

5. Website Usage & Acceptable Conduct

When navigating our Laravel-hosted platform, you agree to use the platform only for lawful purposes. You are strictly prohibited from:

• Injecting malicious code, viruses, or attempting unauthorized access to the application database, server, or cloud hosting environment (laravel.cloud).
• Using automated scripts, scrapers, or bots to harvest data from our Site without explicit written permission.
• Disrupting the availability, security, or integrity of the web platform.

6. Intellectual Property

All original content, branding, features, functionality, logos, design kits, and software frameworks utilized on the Site are the exclusive property of Highblossom (Pty) Ltd and are protected by the copyright, trademark, and intellectual property laws of Botswana.

7. Limitation of Liability

While we maintain our application to high technical standards, Highblossom (Pty) Ltd does not guarantee that the platform will be entirely error-free or uninterrupted at all times.

To the maximum extent permitted under Botswana law, we shall not be held liable for indirect, incidental, or consequential damages resulting from your use of the website interface. Nothing in this clause limits our liability for gross negligence, willful misconduct, or physical damages directly caused by our technicians during physical automotive service delivery.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by, interpreted, and enforced in accordance with the laws of the Republic of Botswana. Any legal disputes, claims, or proceedings arising out of these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts and Tribunals of Botswana.

9. Resolution of Disputes

If you are dissatisfied with any service rendered or have a dispute regarding these Terms, we encourage you to contact us directly via email at highblossom@gmail.com to seek an amicable resolution.

If a consumer complaint cannot be resolved directly with us within a reasonable timeframe, you maintain the right to escalate the matter and lodge a formal complaint with the Competition and Consumer Authority (CCA) of Botswana.

10. Modifications to Terms

We reserve the right to review and update these Terms and Conditions periodically to reflect changes in our operational procedures or updates to Botswana's statutory regulations. Any updates will be published directly to this page with an amended "Last Updated" date.